Happy Days Retro Vacations Terms & Conditions

We don’t like writing them and we know you don’t like reading them, but please take time to check out our terms and conditions – they’re here to protect us both.

All bookings are subject to our Terms & Conditions. If you pay a deposit you are agreeing to Happy Days Retro Vacations’ terms and conditions as set out below
You may only request a booking if you agree to these terms and conditions.  By requesting a booking you are deemed to have accepted these terms and conditions.

  1. Booking Confirmation
    When you wish to place a booking for a holiday with us, you will complete a booking form.  It is your responsibility to provide us with the correct information. If you have made the booking request via the telephone, we will email you a copy of the booking form. You will then need to fill in the form and return it to us asap.
    Bookings are not transferable to anyone other than the lead name of the booking.
    You must be over 21 years old to make a booking.
  2. Payment
    A booking has not been made until a deposit has been paid. 25% of the price of the stay is payable at the time of booking. The remainder of the cost of the holiday is payable 6 weeks in advance. In addition we will need to take a damages deposit of £150. This will be returned as soon as is possible upon checking the caravan after your holiday.
  3. Payment Options
    ?You can book directly on our website and pay with a debit or credit card online. Alternatively we are happy to take payment through direct bank transfer or cheque. Please contact us if you wish to pay in this manner and we will give you our bank details and postal address. 
  4. Additional People
    ?The caravans are for the number of people stated on the website. Extra people are not permitted to stay in the caravan without prior agreement from us. Meadow View campsite may be able to accommodate other people in your party to camp nearby please let us know if you want us to look into this for you. We are happy to help if we can. Alternatively you can contact Meadow View directly. 
  5. Prohibited activities
    ?To protect the campsite, the burning of campfires is strictly prohibited. BBQ's are allowed, providing they are raised off the ground.  Mobile firepits can be hired from the Campsite reception. 
  6. Cancellation
    • If a payment has been made in error please contact Happy Days Retro Vacations immediately by telephone on 01202 567606 or email us at info@happydaysrv.co.uk. Refunds will be made at the owners discretion.
    • If you cannot go ahead with your holiday we will try and amend your booking to another date within the same booking season.
    If you are unable to move to another date and need to cancel the following policy applies;
    • If you cancel your holiday more than 6 weeks before the start date you will lose your 25% deposit.
    • If you cancel your holiday within 6-4 weeks of the holiday start date you will be entitled to a partial refund of 50% of the total holiday price.
    • If you cancel your holiday less than 4 weeks before your holiday start date you will unfortunately lose the full price of your holiday unless we are able to let your caravan to another party, where upon you will be entitled to a full refund minus a £20 adminstration fee.
    WE STRONGLY SUGGEST THAT YOU TAKE OUT YOUR OWN HOLIDAY INSURANCE.
    In the unlikely event that Happy Days Retro Vacations has to cancel or change your holiday, we will offer you the choice of a full refund of all monies paid to us or the option of rebooking your holiday at a comparable pricing period.  No compensation is available.
  7. Dogs
    Meadow View Campsite accepts well behaved dogs on the campsite. However, we do NOT accept them in our caravans.
  8. Arrival and Departure
    We live off site so it is important that you contact us approximately 30 minutes before you arrive on site so we can be there to welcome you. Sending us a text with your estimated arrival time will be fine.
    Arrival time on-site is after 3.30pm on Monday or Friday. If you are likely to arrive after 8pm please let us know in advance.
    Departure time is by 10am on either Monday or Friday.
  9. Changes to your Accommodation
    The Caravans are all vintage and therefore on occasion there may be an unforeseen problem with the specific van you have booked. We may have to offer you an alternative caravan in this instance. All the caravans are of the same standard so no compensation will be given.
  10. Complaints
    We are most concerned that you have an enjoyable holiday.  Should you nevertheless have cause for complaint, please contact us immediately so that we can resolve any problem as soon as possible.
  11. Behaviour
    The booker is responsible for the behaviour of all members of the party. Please respect other users of the campsite and their property.  Please keep noise levels to a minimum after 10:30pm.  Unacceptable behaviour or wilful damage to the campsite or the caravan will result in the party being asked to leave the site.  No compensation is available for any forfeited nights.
  12. Force Majeure
    Happy Days Retro Vacations cannot accept responsibility for any holiday where it is affected or prevented by reason of circumstances that amount to force majeure.  'Force Majeure' means any event that Happy Days Retro Vacations could not, even with due care, have foreseen or avoided.  Such circumstances include war, threat of war, civil strife, industrial action, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions, foot and mouth disease and all other similar events outside of our control.

Happy Days Retro Vacations